HIMSS Executive Institute Leadership Live
Dallas, TX | May 14-15, 2018
Pamela Arora, SVP and CIO, Children’s HealthSM, is responsible for directing all information services efforts including systems and technology, health information management, and health technology management (formerly biomedical engineering). Under her leadership, Children’s achieved the HIMSS Stage 7 EMRAM designation, InformationWeek 500, InformationWeek Elite 100 and Most Wired designations, and won the HIMSS Nicholas E. Davies Award of Excellence for the organization’s innovative use of the electronic health record. The organization has earned HITRUST Common Security Framework (CSF) and SECURETexas Certifications, won the AHIMA Grace Award for excellence in health information management, and won the CHIME/AHA Transformational Leadership Award for the organization’s work to promote cybersecurity across the continuum of care. Ms. Arora has been named to Becker’s 130 Women Hospital and Health System Leaders to Know, and in 2017, she received the CHIME-HIMSS John E. Gall Jr., CIO of the Year Award. She is a member of HIMSS, the College of Healthcare Information Management Executives (CHIME) and the Children’s Hospital Association (CHA).
From Sesame Street to Main Street
For more than a century, Children’s Health in Dallas has been caring for pediatric patients in the Dallas/Ft. Worth area, across the state of Texas, and around the world – aggregating technology, data and community resources to achieve optimal wellness where patients live, learn and play.
Children’s Health operates in a unique environment, situated in a double-digit percentage growth region for the pediatric population. The rate of uninsured children in the region is nearly twice the national average: one in five children lives in poverty, and one in ten homeless children live in Texas. With this challenge, Children’s Health has been extending care beyond the hospital walls and into the community where patients live, learn and play through population health initiatives. Children’s Health has evolved its care model over the past several years by leveraging technology and forging partnerships. As a result, patients and families have easier, more convenient access to world-class healthcare.
The journey to population health continues to be an evolution. Initially, disparate boutique systems were necessary to meet the community’s needs. But as technology capabilities have matured, Children’s Health has been able to sunset boutique systems in favor of enterprise solutions, yielding operational efficiencies and comprehensive data integration.
The Children’s Health population health program has journeyed from Sesame Street to Main Street. Today, technology is in the background and is embedded in each step of the care process. Health information exchanges facilitate more informed care delivery to patients, while medication sensors monitor medication adherence in transplant patients and confirm asthma inhalers are used. Telemedicine programs connect to remote NICU and emergency rooms across the state. School-based telehealth programs make it possible for students to see a physician from the school nurse’s office. And in the acute care setting, robotic virtual rounding allows physicians to see geographically diverse patients.
Healthcare has outgrown traditional care models… learn how to make technology your main street to improving quality care delivery.